When
Your Child Dies Due To a Medical Error
(workshop)
Improving patient safety is now the goal of Tanya
Lord after her 4-year-old child, Noah, died due to a medical error during a
routine tonsillectomy in 1999.
Parents may be tormented by unanswered questions and
a new distrust of the medical profession. The guilt and grief fills these
parents and makes them ask, “What could we have done differently?” They have a
desire and passion to help change the system that has hurt them. “How can we
cope with the reality of losing someone to a medical error?” she asks.
Statistics show that 98,000-144,000 people die from
medical errors each year. It is the third leading cause of death right after
heart disease and cancer. Most of these deaths are communication errors,
according to Tanya.
The unanswered questions include: What happened? Who
is to blame? What did I do wrong? Why did this happen? What were they thinking?
And did they know what they were doing?
To find answers you need to access medical records,
meet with medical staff and contact patient advocates. Sometimes there are no
answers and no one to blame. “The whole system may be broken," said Tanya.
“Since my son died, I am always uncomfortable; I
avoid going to doctors and hospitals,” she said. “I no longer think that they
know more than I do. I worry and question a lot more.”
“Then there is the guilt,” she added. “What could I
have done differently; I let my son down; I should have protected him better; I
should have known better.”
Even if you do everything “right” it may happen
again. There is a need to trust. And what do you do when you know they are
wrong? You can try to sue them, but you may not get very far.“For your own
peace of mind, try to forgive,” said Tanya.
What’s not known is that they’re trying to fix
things. Many hospitals have started a patient/family advisory council. Tanya is
on that council. She has the opportunity to change things now after going back
to school and getting her doctorate.
“A lot of good is happening; volunteers are forcing
changes in the system.” Although it may not be your hospital, your voice could
help others,” she added.
Tanya
was a special education teacher when Noah died as a result of medical error.
Determined to better understand and work towards improving health care, she
went back to school and got her master’s degree in public health and a Phd in
clinical and population health research. She is currently the director of
Patient Family Engagement for the state of New Hampshire and consults with
local and national healthcare systems to improve communication, patient safety
and patient engagement.